TIO Networks optimizes the benefits and satisfaction of in-person bill payment experience by focusing on consumers’ needs for convenience, access to multilingual services, real-time processing, accurate posting, instant confirmation of payments, and 24/7 access to customer service. TIO provides utilities, wireless and service providers with innovative bill payment solutions to meet their growing needs for automation, reducing operational costs and driving additional revenue opportunities.
TIO’s bill payment kiosk solutions provide your customers with secure and convenient access to expedited bill payment services in multiple languages (i.e. English and Spanish), 24 hours a day, 7 days a week. Utilities, wireless and service providers will benefit from increased customer satisfaction and loyalty.
With the deployment of TIO’s self-serve bill payment kiosks, billers and service providers can alleviate long lineups and counter pressure, allow their employees to focus on resolving complex customer service issues and/or generating additional revenue. Automation will also reduce operational risks and improve reconciliation and auditing.
Increase door swings, foot traffic, and basket size by adding self-service bill pay kiosks to your assortment. Bill payment kiosks function as ‘reverse ATMs’ that enable people to pay their electric, water, cable, phone, and other monthly bills with cash, credit, debit or electronic ACH. Strategic placement inside third party retailers satisfies customer demand for convenient payment locations with extended hours of operation and benefits store owners by attracting more customers, more often.
ATM network operators and entrepreneurs can now generate recurring transactional revenue with the delivery of expedited bill payment and financial services to unbanked and underbanked consumers. We have developed a profitable business model that enables you to convert growing consumer needs for secure and convenient access to last minute cash-based financial transactions into revenue through ownership and operation of turnkey kiosks, i.e. ‘Reverse ATMs’.